---------- Forwarded message ----------
From: Gary HMG <gary@hmgamerica.com>
Date: Mon, Oct 22, 2012 at 9:40 PM
Subject: Urgent required Desktop Support Engineer - Raleigh ,NC
To: Gary HMG <gary@hmgamerica.com>, Gurjan Singh <garryhmg@gmail.com>
POSITION: Desktop Support Engineer
Position Responsibilities:
* Ability to troubleshoot desktop, laptop, and basic networking issues
* Proficiency with Microsoft Applications and Desktop operating systems
* Provide desktop support to 1000+ users on day-to-day issues involving MS Office functions, Windows XP/7, Virus/Spy ware, and standard applications for a user base covering multiple facilities
* Participate in special projects such as equipment moves, repair/ maintenance of network printers and Personal computers.
* Assist users in the operation of standard PC equipment and software including PCs, Printers, and peripherals as well as company standard email operation and support (Outlook, Outlook web based email, etc.)
* Able to provide timely customer follow-up and status updates until issue is resolved to ensure high level of customer satisfaction
* Heavy lifting required (computer equipment)
* Duties as assigned by Manager
* Direct Customer Support
* Troubleshooting
--
--
Thanks & Regards
Garry
HMG America LLC
PH: 732-645-2086
E:Gary@hmgamerica.com
http://www.hmgamerica.com/
From: Gary HMG <gary@hmgamerica.com>
Date: Mon, Oct 22, 2012 at 9:40 PM
Subject: Urgent required Desktop Support Engineer - Raleigh ,NC
To: Gary HMG <gary@hmgamerica.com>, Gurjan Singh <garryhmg@gmail.com>
POSITION: Desktop Support Engineer
LOCATION: Raleigh ,NC
DURATION: 3 Month+Direct Face to Face Interview
Two rounds -1st in Raleigh NC hcl office and 2nd round in Client office.
Need senior Profile.
Position Responsibilities:
* Ability to troubleshoot desktop, laptop, and basic networking issues
* Proficiency with Microsoft Applications and Desktop operating systems
* Provide desktop support to 1000+ users on day-to-day issues involving MS Office functions, Windows XP/7, Virus/Spy ware, and standard applications for a user base covering multiple facilities
* Participate in special projects such as equipment moves, repair/ maintenance of network printers and Personal computers.
* Assist users in the operation of standard PC equipment and software including PCs, Printers, and peripherals as well as company standard email operation and support (Outlook, Outlook web based email, etc.)
* Able to provide timely customer follow-up and status updates until issue is resolved to ensure high level of customer satisfaction
* Heavy lifting required (computer equipment)
* Duties as assigned by Manager
Desired Skills & Experience:
* A+ Certification and Network+
* Direct Customer Support
* Troubleshooting
--
Thanks & Regards
Garry
HMG America LLC
PH: 732-645-2086
E:Gary@hmgamerica.com
http://www.hmgamerica.com/
--
--
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