BNK603 Current Final Term Papers Fall 2010 (11~26 Feb 2011)

Question # 7 of 15 ( Start time: 06:03:33 PM )  Total Marks: 1 

“Customers also vary in their opinions about what it means to be treated well in a service environment” this challenge belongs to which type of the variability? 

Select correct option: 

 Request variability

 Capability variability

 Arrival variability

 Subjective preference variability

Question # 8 of 15 ( Start time: 06:04:04 PM )  Total Marks: 1 

The potential for increased agricultural production is one of the “________” that often lies untapped in BOP communities. 

Select correct option: 

 Hidden assets

 Capital assets 

 Fixed assets 

 Biological assets 

Question # 15 of 15 ( Start time: 06:09:57 PM )  Total Marks: 1 

Which of the following could NOT be the main engine of growth and expansion? 

Total Question MCQs = 56
Short Question = 4 each having 3 Marks
Long Question = 4 each having 5 Marks

My Long Questions

1. Change Management in service design
2. Recovery / Collection process
3. Documentation of housing finance
4. Responsibilities of Regional Credit Administration Department
5. Alternative Face to Face Business
6. What is on demand business

*** For MCQs see whole book thoroughly.

Plz share & advise me for FIN625 and BNK604 paper if your is before me.

Thanks